Shipping Infomation

SHIPPING OPTIONS

We offer the following Shipping Options.

Next Working Day – VIP Dispatch – DPD Courier: £6.99
1-2 working days – Priority Dispatch – Royal Mail first class service: £3.99
2-3 working days -Standard Dispatch – Royal Mail first class service: FREE for UK orders over £50
International Royal Mail – £12.99 to the EU (7 – 12 working days)
If ordered after 3pm on a Friday, your parcel will be shipped on the next working day.
International Rest of the World – £24.99 flat rate (4 – 12 working days)

SHIPPING FAQ

What happens if I miss my delivery?

If you miss your delivery, you’ll need to get in touch with your chosen curior. In most cases, both Royal Mail and DPD will leave an ‘attempted delivery note’ to give you the option of reschedualing an alternative delivery date.

Is there a cut off for next day deliveries?

In order to successfully receive a next day item, you’ll need to make your purchase before 3pm. This is to ensure we can process all orders before the daily parcel collection.

How do I return my item? (UK ORDERS)

To receive a free returns label please visit: www.royalmail.com/returns Then select SHORES as the retailer this will enable you to print the free returns label. Please return your item to SHORES, 12 Stocks Street, Manchester, M8 8QG. Once received, your refund or exchange will be processed within 24hrs. Some payment providers may take longer to confirm – (Paypal can take up to 48hrs to credit your account). Any item returned must arrive in a condition that can be resold, please contact us regarding damaged items at hello@barneysoriginals.com.

How do I return my item? (INTERNATIONAL ORDERS)

We do not offer free returns for international orders. The item will need to be sent to 12 Stocks Street, Manchester, M8 8QG at the cost of the customer. If you are unsure of your measurments and would like to double check the exact size of an item before purchasing to avoid returns cost, please don’t hesitate to get in touch.

How long do I have to return my item?

You have 30 days to try your item from the date of delivery.

How soon will I receive a refund?

We aim to process your refund within 24hrs of receiving your returned item – on a working week day. You should receive the refund within the hour once it has processed depending on your mode of payment.